Shipping Policy

Thank you for visiting and shopping at netbone.com. Following are the terms and conditions that constitute our Shipping Policy.

Firstly:

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. 

Notice:

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order may vary from one location to another in the K.S.A.

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Netbone is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Netbone is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the K.S.A.

Return Policy

If, for any reason, you aren’t completely satisfied with a purchase you’ve made on our Store. We invite you to review our policy on returns and refunds.

Contact Us

Please contact us, for any further information.